Términos del servicio
Last Updated: August 6, 2026
Welcome to ViralVaultX. These Terms of Service ("Terms") govern your access to and use of the ViralVaultX website, including our online store, products, content, features, and services (collectively, the "Services").
By accessing or using our Services or placing an order through our website, you agree to these Terms and our Privacy Policy, Shipping Policy, and Refund & Return Policy.
If you do not agree with these Terms, please do not use our website or purchase our products.
1. ABOUT VIRALVAULTX
ViralVaultX is an online retail store offering products for customers through our website.
Our website is operated using Shopify's ecommerce platform, which provides the technology that allows us to operate our online store and process customer transactions.
Business Name: ViralVaultX
Website: https://viralvaultx.com/
Customer Support Email: viralvaultx08@gmail.com
Business Address: dhuruvpur kotdwar uttrakhand pauri gharwal
Please make sure these details are accurate and consistent with the information in your Shopify account, Merchant Center, payment providers, and other business profiles.
2. ELIGIBILITY
You must be at least the age of majority in your jurisdiction to make purchases through our website.
If you are below the age of majority, you may use our Services only with the involvement and consent of a parent or legal guardian where permitted by applicable law.
3. USING OUR WEBSITE
You agree to provide accurate, complete, and current information when using our Services or placing an order.
You agree not to use our website:
- For any unlawful purpose;
- To commit fraud or facilitate fraudulent transactions;
- To interfere with the operation or security of our website;
- To attempt to gain unauthorized access to our systems or accounts;
- To submit false or misleading information;
- To infringe the rights of ViralVaultX or another person or business;
- To distribute malware, viruses, or other harmful code; or
- In any manner that violates applicable laws or regulations.
We reserve the right to restrict or terminate access to our Services where reasonably necessary to protect our business, customers, website, or legal rights.
4. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product names, descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.
However:
- Product colors may appear differently depending on your device or display settings.
- Product packaging, labeling, or appearance may occasionally vary from website images.
- Product specifications may change when a manufacturer or supplier makes an update.
- Product availability may change without notice.
We do not intentionally misrepresent the characteristics, availability, origin, warranty, or performance of products.
Where a manufacturer's warranty or other warranty is specifically offered, the applicable warranty terms will be stated on the relevant product page or accompanying documentation.
5. PRODUCT AVAILABILITY
Products displayed on our website are subject to availability.
We reserve the right to:
- Limit quantities;
- Discontinue products;
- Correct product information;
- Update product specifications; or
- Remove products from our website.
If a product becomes unavailable after you place an order, we will contact you using the information provided with your order and, where applicable, provide an appropriate refund or alternative option.
6. ORDERS AND ORDER ACCEPTANCE
When you place an order, you are submitting a request to purchase the products in your cart.
After you submit an order, you may receive an order confirmation email. An order confirmation acknowledges that we received your order but does not necessarily mean that your order has been accepted for fulfillment.
We reserve the right to decline or cancel an order where reasonably necessary, including in circumstances involving:
- Product availability;
- Pricing or listing errors;
- Payment problems;
- Suspected fraud or unauthorized transactions;
- Incorrect customer information;
- Shipping restrictions; or
- Other legitimate business or legal reasons.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order or affected item using the applicable payment method, subject to the policies of the payment provider.
7. ORDER INFORMATION
Please carefully review your shipping address, billing information, product selection, quantity, and other order details before submitting your order.
If you provide an incorrect address or other incorrect information, this may affect delivery.
If you notice an error after placing an order, contact us as soon as possible at:
viralvaultx@gmail.com
We will try to accommodate reasonable cancellation or correction requests, but we cannot guarantee that changes can be made once an order has entered processing or fulfillment.
8. PRICES AND TAXES
Product prices are displayed on the relevant product pages and may change from time to time.
The price charged for an order will generally be the price displayed at the time the order is successfully placed, subject to correction of obvious pricing or technical errors.
Where applicable, taxes, duties, customs charges, shipping charges, or other fees may be displayed during checkout or may be the customer's responsibility depending on the destination and applicable law.
We will not intentionally use misleading pricing or promotional information.
9. PROMOTIONS AND DISCOUNTS
Promotional offers, discount codes, sale prices, and other special offers may be subject to additional terms.
Unless expressly stated otherwise:
- Promotional offers cannot be combined;
- A promotion may have an expiration date;
- Discount codes may be limited to eligible products;
- We may correct obvious errors in promotional pricing; and
- Promotions may be withdrawn where permitted by law.
The terms displayed with a specific promotion will apply if they conflict with these Terms.
10. PAYMENT
Payments are processed through the payment methods made available at checkout.
You agree that:
- The payment information you provide is accurate;
- You are authorized to use the selected payment method;
- You will pay all amounts due for your order; and
- You will not use unauthorized payment methods or fraudulent payment information.
Payment processing may be performed by third-party payment providers. Their own terms and privacy policies may also apply.
11. SHIPPING AND DELIVERY
Shipping information, available shipping methods, estimated delivery times, and applicable shipping charges are provided through our website and/or checkout.
Delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by:
- Carrier delays;
- Weather;
- Customs processing;
- Incorrect or incomplete addresses;
- Holidays;
- High shipping volumes;
- Operational disruptions; or
- Other circumstances outside our reasonable control.
For complete information about shipping, please see our Shipping Policy.
Shipping Policy:
https://viralvaultx.com/policies/shipping-policy
We will not intentionally advertise a delivery timeframe that we know to be materially inaccurate.
12. RETURNS, REFUNDS AND EXCHANGES
Returns, refunds, replacements, and exchanges are governed by our Refund & Return Policy.
Please review that policy before making a purchase.
Refund & Return Policy:
https://viralvaultx.com/policies/refund-policy
The policy explains:
- Eligibility for returns;
- Return timeframes;
- How to request a return;
- Conditions applicable to returned products;
- Damaged or defective product procedures;
- Refund processing;
- Replacement procedures; and
- Any applicable exclusions.
Nothing in these Terms is intended to remove or limit any consumer rights that cannot legally be excluded or limited.
13. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
If your order arrives damaged, defective, or materially different from what you ordered, please contact us at:
Please provide your order number and relevant details about the issue. We may request photographs, videos, or other reasonable information needed to assess the issue.
Where required under our policies or applicable law, we will provide an appropriate remedy, which may include a replacement, repair, refund, or another legally required solution.
14. MANUFACTURER WARRANTIES
Some products may include a manufacturer's warranty.
Where a manufacturer's warranty applies, the specific warranty coverage, duration, limitations, and claim process will be communicated on the applicable product page, product documentation, or warranty information provided with the product.
ViralVaultX will not represent a product as having an official manufacturer's warranty unless such warranty actually applies.
Any warranty claim should follow the applicable warranty terms and procedures.
15. THIRD-PARTY SERVICES AND LINKS
Our website may contain links, integrations, payment services, applications, or other functionality provided by third parties.
Third-party services may operate under their own terms and privacy policies.
We are not responsible for third-party websites or services that we do not control.
However, this does not limit any rights or remedies you may have under applicable consumer protection laws.
16. SHOPIFY
Our online store is hosted and powered by Shopify, which provides the ecommerce technology used to operate our store.
Your purchase of products from ViralVaultX is a transaction between you and ViralVaultX. Shopify is not the seller of the products offered through our store.
Shopify's own terms and privacy policies may also apply to your use of certain Shopify-powered features.
17. INTELLECTUAL PROPERTY
Unless otherwise stated, the content and materials on ViralVaultX, including our branding, logos, website design, original text, graphics, and other original materials, are owned by or licensed to ViralVaultX and are protected by applicable intellectual property laws.
You may use our website for personal and lawful shopping purposes.
You may not reproduce, copy, distribute, modify, sell, or commercially exploit our original website content without our prior written permission, except where permitted by law.
Product names, trademarks, logos, and other intellectual property belonging to third parties remain the property of their respective owners.
18. CUSTOMER REVIEWS AND FEEDBACK
If you submit a review, testimonial, suggestion, photograph, comment, or other feedback to ViralVaultX, you represent that you have the necessary rights to submit that material.
You agree not to submit content that:
- Is false or misleading;
- Infringes another person's rights;
- Contains unlawful or abusive material;
- Contains malware or harmful code; or
- Violates applicable laws.
By submitting content, you grant ViralVaultX a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for purposes related to operating and promoting our business, subject to applicable law.
We may remove content that violates these Terms or applicable law.
We will not knowingly represent paid or incentivized reviews as independent customer opinions without appropriate disclosure where required by law.
19. ERRORS AND CORRECTIONS
Occasionally, our website may contain typographical errors, technical errors, inaccuracies, or omissions relating to product information, prices, availability, promotions, or shipping information.
We reserve the right to correct such errors.
If an obvious error materially affects an order, we may contact you before fulfilling the order or cancel the affected order and provide an appropriate refund where payment has already been received.
20. PRIVACY
Our collection and use of personal information is governed by our Privacy Policy.
Privacy Policy:
https://viralvaultx.com/policies/privacy-policy
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
Payment providers, Shopify, shipping providers, and other service providers may process information as necessary to provide their services, subject to applicable privacy laws and their own policies.
21. DISCLAIMER
To the maximum extent permitted by applicable law, our website and Services are provided on an "as available" basis.
We do not guarantee that our website will always be uninterrupted, error-free, secure, or available at all times.
Product-specific warranties, guarantees, or representations expressly provided by ViralVaultX or a manufacturer remain subject to their applicable terms.
Nothing in these Terms excludes or limits any warranty, consumer right, remedy, or protection that cannot legally be excluded or limited under applicable law.
22. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, ViralVaultX and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or Services.
However, nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.
23. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our Services or your material violation of these Terms.
Nothing in this section requires you to indemnify ViralVaultX for losses caused by ViralVaultX's own unlawful conduct or negligence where such responsibility cannot legally be transferred to you.
24. TERMINATION
We may suspend or terminate your access to our Services if you materially violate these Terms, engage in fraudulent or unlawful activity, or misuse our website.
Termination does not affect rights or obligations that arose before termination.
25. SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
26. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Refund & Return Policy, and any other policies expressly referenced here, constitute the agreement governing your use of our Services and purchases from ViralVaultX.
If there is a conflict between these Terms and a specific policy relating to a particular transaction, the specific policy may apply to that transaction to the extent stated in that policy.
27. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The most current version will be posted on this page with the updated date.
Changes will become effective when posted unless a different effective date is stated.
Your continued use of our Services after an updated version is posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
28. GOVERNING LAW
These Terms are governed by the laws applicable to ViralVaultX and its business operations, subject to any mandatory consumer protection laws that apply to you.
Nothing in these Terms is intended to deprive customers of mandatory rights or protections provided by the laws applicable to their transaction or place of residence.
29. CONTACT US
If you have questions about these Terms, your order, or our Services, please contact us:
ViralVaultX
Email: viralvaultx08@gmail.com
Website: https://viralvaultx.com/
Business Address: Dhuruvpur kotdwar, uttrakhand pauri gharwal 246149