Shipping Policy

Shipping from our fulfillment partners.

Thank you for shopping at ViralVaultX! We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times vary by destination:

United States: 7–15 business days
United Kingdom / Europe: 10–20 business days
Australia / New Zealand: 10–20 business days
Rest of World: 15–30 business days

Please note that these are estimates and actual delivery times may vary due to customs, carrier delays, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order. We occasionally offer free shipping promotions — sign up for our newsletter to stay informed.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this to monitor your shipment's progress. Please allow up to 5 business days for tracking information to update.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.

Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, please contact us and we will do our best to assist you. We are not responsible for delays caused by customs or carrier issues, but we will always work with you to find a resolution.

Contact Us

If you have any questions about your shipment, please visit our Contact page. We aim to respond within 24–48 hours.