FAQ

Frequently Asked Questions

1. Where do you ship to?

We ship worldwide! Delivery times vary by location. Please check our Shipping Policy for more details.

2. How long does shipping take?

Standard shipping typically takes 7–15 business days depending on your location. Expedited options may be available at checkout.

3. How do I track my order?

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use it to track your package at any time.

4. What is your return policy?

We accept returns within 30 days of delivery for items in their original condition. Please visit our Refund & Return Policy page for full details.

5. My item arrived damaged. What do I do?

We're sorry to hear that! Please contact us at our Contact page with your order number and a photo of the damaged item, and we'll make it right.

6. Can I cancel or modify my order?

Orders can be cancelled or modified within 24 hours of placement. After that, they may already be in processing. Please contact us as soon as possible.

7. Do you offer discounts or promotions?

Yes! Sign up for our newsletter to be the first to know about exclusive deals and new arrivals.

8. How do I contact customer support?

You can reach us via our Contact page. We aim to respond within 24–48 hours.